Kilotest: Violations of element focusability and operability conflict issue for Northwest Natural Gas page

Basics

About the Northwest Natural Gas page

• URL: https://www.nwnatural.com/
• Tested 7 days ago by job wta on 2026-05-26 at 03:09

About the element focusability and operability conflict issue

• Why it matters: Keyboard-only user cannot operate an item
• Priority: high
• Related WCAG standard: 2.1.1
• Reported by 1 tool (Testaro)
• 16 violators were reported

Violators

Here are the HTML elements reported to violate rules belonging to the element focusability and operability conflict issue.

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• Element 521

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[1]/div[1]/nav[1]/ul[1]/li[1]
  • Tag name: LI
  • Text: Residential
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 523

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[1]/div[1]/nav[1]/ul[1]/li[2]
  • Tag name: LI
  • Text: Business
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 525

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[1]/div[1]/nav[1]/ul[1]/li[3]
  • Tag name: LI
  • Text: About Us
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 551

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[1]/div[1]
  • Tag name: DIV
  • Text: Account & Billing
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 577

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[2]/div[1]
  • Tag name: DIV
  • Text: Ways to Save
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 589

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[3]/div[1]
  • Tag name: DIV
  • Text: Services
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 603

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[4]/div[1]
  • Tag name: DIV
  • Text: Get Natural Gas
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 619

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[5]/div[1]
  • Tag name: DIV
  • Text: Safety
  • Reported by Testaro
  • What diagnoses were reported?

• Element 710

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[2]/button[1]/span[1]
  • Tag name: SPAN
  • Reported by Testaro
  • What diagnoses were reported?

• Element 711

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]
  • Tag name: DIV
  • Reported by Testaro
  • What diagnoses were reported?

• Element 712

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/div[1]
  • Tag name: DIV
  • Reported by Testaro
  • What diagnoses were reported?

• Element 713

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/div[2]
  • Tag name: DIV
  • Reported by Testaro
  • What diagnoses were reported?

• Element 714

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/div[3]
  • Tag name: DIV
  • Reported by Testaro
  • What diagnoses were reported?

• Element 715

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/div[4]
  • Tag name: DIV
  • Reported by Testaro
  • What diagnoses were reported?

• Element 722

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[2]/div[1]/div[1]/div[2]
  • Tag name: DIV
  • Text: Forgot password | Register
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 740

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[2]/div[2]/div[1]
  • Tag name: DIV
  • Text: Start, stop, transfer … Turn gas service on, off or move it to a new home.
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?