Kilotest: Violations of focus indication improvable issue for Northwest Natural Gas page

Basics

About the Northwest Natural Gas page

• URL: https://www.nwnatural.com/
• Tested 7 days ago by job wta on 2026-05-26 at 03:09

About the focus indication improvable issue

• Why it matters: Keyboard-only user cannot easily choose an item to operate
• Priority: low
• Related WCAG standard: 2.4.7
• Reported by 1 tool (Testaro)
• 52 violators were reported

Violators

Here are the HTML elements reported to violate rules belonging to the focus indication improvable issue.

Take me there links will open the page in a new tab and try to scroll to the element and highlight it. This does not always succeed. You can return here by closing the new tab.

• Element 510

  • XPath: /html/body/div[2]/div[1]/a[1]
  • Tag name: A
  • Text: Skip To Main Content
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 522

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[1]/div[1]/nav[1]/ul[1]/li[1]/a[1]
  • Tag name: A
  • Text: Residential
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 524

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[1]/div[1]/nav[1]/ul[1]/li[2]/a[1]
  • Tag name: A
  • Text: Business
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 526

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[1]/div[1]/nav[1]/ul[1]/li[3]/a[1]
  • Tag name: A
  • Text: About Us
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 530

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[1]/div[2]/div[1]/p[1]/a[1]
  • Tag name: A
  • Text: 800-422-4012
  • Reported by Testaro
  • What diagnoses were reported?

• Element 532

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[1]/div[2]/div[1]/p[2]/a[1]
  • Tag name: A
  • Text: 800-882-3377
  • Reported by Testaro
  • What diagnoses were reported?

• Element 535

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[1]/div[2]/form[1]/a[1]
  • Tag name: A
  • Text: Register
  • Reported by Testaro
  • What diagnoses were reported?

• Element 534

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[1]/div[2]/form[1]/button[1]
  • Tag name: BUTTON
  • Text: Sign In
  • Reported by Testaro
  • What diagnoses were reported?

• Element 646

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/div[2]/a[1]
  • Tag name: A
  • Text: Contact Us
  • Reported by Testaro
  • What diagnoses were reported?

• Element 550

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[1]
  • Tag name: DIV
  • Text: Account & Billing … Bill Discount Program
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 576

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[2]
  • Tag name: DIV
  • Text: Ways to Save … Thermostat Rewards
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 588

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[3]
  • Tag name: DIV
  • Text: Services … Find a Contractor
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 602

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[4]
  • Tag name: DIV
  • Text: Get Natural Gas … Switching to Gas
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 618

  • XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[5]
  • Tag name: DIV
  • Text: Safety … Pipeline Information
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 677

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[1]/div[1]/div[1]/a[1]
  • Tag name: A
  • Text: Thank you, NW Natural customers
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 678

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[1]/div[1]/div[1]/a[2]
  • Tag name: A
  • Text: Your efficient energy use makes a difference.
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 686

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[1]/div[2]/div[1]/a[1]
  • Tag name: A
  • Text: Free annual gas appliance inspection
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 687

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[1]/div[2]/div[1]/a[2]
  • Tag name: A
  • Text: Safety checks and expert advice—all at no cost to you.
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 694

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[1]/div[3]/div[1]/a[1]
  • Tag name: A
  • Text: Help to manage costs this spring.
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 695

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[1]/div[3]/div[1]/a[2]
  • Tag name: A
  • Text: From discounts of up to 85% and grants, we offer many ways to manage bills.
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 702

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[1]/div[4]/div[1]/a[1]
  • Tag name: A
  • Text: Manage your account 24/7.
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 703

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[1]/div[4]/div[1]/a[2]
  • Tag name: A
  • Text: Conveniently update your information, set your notifications and more.
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 709

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[2]/button[1]
  • Tag name: BUTTON
  • Reported by Testaro
  • What diagnoses were reported?

• Element 711

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]
  • Tag name: DIV
  • Reported by Testaro
  • What diagnoses were reported?

• Element 721

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[2]/div[1]/div[1]/div[1]/a[1]
  • Tag name: A
  • Text: Access Your Account
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 723

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[2]/div[1]/div[1]/div[2]/a[1]
  • Tag name: A
  • Text: Forgot password
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 724

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[2]/div[1]/div[1]/div[2]/a[2]
  • Tag name: A
  • Text: Register
  • Reported by Testaro
  • What diagnoses were reported?

• Element 726

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[2]/div[2]/a[1]
  • Tag name: A
  • Text: Make a payment … Pay online, by mail, or find a location near you.
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 733

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[2]/div[2]/a[2]
  • Tag name: A
  • Text: Safety at home … Tips for natural gas safety at home.
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 743

  • XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[2]/div[2]/div[1]/div[1]/h5[1]/a[1]
  • Tag name: A
  • Text: Start, stop, transfer
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 779

  • XPath: /html/body/div[2]/div[1]/div[2]/div[2]/div[1]/div[1]/div[2]/div[1]/div[1]/div[2]/div[1]/a[1]
  • Tag name: A
  • Text: See details
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 792

  • XPath: /html/body/div[2]/div[1]/div[2]/div[2]/div[1]/div[1]/div[3]/div[1]/div[1]/div[2]/div[1]/a[1]
  • Tag name: A
  • Text: Schedule today
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 805

  • XPath: /html/body/div[2]/div[1]/div[2]/div[2]/div[1]/div[1]/div[4]/div[1]/div[1]/div[2]/div[1]/a[1]
  • Tag name: A
  • Text: See benefits
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 818

  • XPath: /html/body/div[2]/div[1]/div[2]/div[2]/div[1]/div[1]/div[5]/div[1]/div[1]/div[2]/div[1]/a[1]
  • Tag name: A
  • Text: Learn more
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 831

  • XPath: /html/body/div[2]/div[1]/div[2]/div[2]/div[1]/div[1]/div[6]/div[1]/div[1]/div[2]/div[1]/a[1]
  • Tag name: A
  • Text: See options
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 838

  • XPath: /html/body/div[2]/div[1]/div[2]/div[2]/div[2]/div[1]/div[1]/p[1]/a[1]
  • Tag name: A
  • Reported by Testaro
  • What diagnoses were reported?

• Element 850

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[1]/div[1]/a[1]
  • Tag name: A
  • Text: Builders / HVAC
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 851

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[1]/div[1]/a[2]
  • Tag name: A
  • Text: Investors
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 853

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[1]/div[2]/a[1]
  • Tag name: A
  • Text: Suppliers
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 854

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[1]/div[2]/a[2]
  • Tag name: A
  • Text: Careers
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 856

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[1]/div[3]/a[1]
  • Tag name: A
  • Text: Safety
  • Reported by Testaro
  • What diagnoses were reported?

• Element 857

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[1]/div[3]/a[2]
  • Tag name: A
  • Text: Contact Us
  • Reported by Testaro
  • What diagnoses were reported?

• Element 859

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[2]/a[1]
  • Tag name: A
  • Reported by Testaro
  • What diagnoses were reported?

• Element 863

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[2]/a[2]
  • Tag name: A
  • Reported by Testaro
  • What diagnoses were reported?

• Element 867

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[2]/a[3]
  • Tag name: A
  • Reported by Testaro
  • What diagnoses were reported?

• Element 871

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[2]/a[4]
  • Tag name: A
  • Reported by Testaro
  • What diagnoses were reported?

• Element 875

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[2]/a[5]
  • Tag name: A
  • Reported by Testaro
  • What diagnoses were reported?

• Element 880

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[3]/a[1]
  • Tag name: A
  • Text: Terms and Conditions
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 881

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[3]/a[2]
  • Tag name: A
  • Text: Privacy Notice
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 882

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[3]/a[3]
  • Tag name: A
  • Text: Bill Inserts
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 883

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[3]/a[4]
  • Tag name: A
  • Text: En Español
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?

• Element 884

  • XPath: /html/body/div[2]/div[1]/div[4]/div[2]/div[3]/a[5]
  • Tag name: A
  • Text: Your Privacy Choices
  • Reported by Testaro
  • Take me there
  • What diagnoses were reported?