Kilotest: Diagnoses of heading structure illogical violation by HTML element 502 on Sightsavers contact page

Basics

About the page

• URL: https://www.sightsavers.org/contact-us/
• Tested 3 days ago on 2026-10-07 at 22:09 by job 261007T2147-2zs
• Summary of results:
  • Rule engines:
    • Called: 12
    • Were able to test: 12
    • Reported any rule violations: 11
  • Violations: 574
  • Violators: 268
  • Issues: 56
• Download the full technical report (JSON)

About the issue

• Why it matters: Helper misdescribes the page
• Priority: low
• Related WCAG standard: 1.3.1
• Reported by 2 rule engines (ASLint + HTML CodeSniffer)
• Violations: 5
• Violators: 4

About the violator

• Tag name: DIV
• Text: Call … To speak to our Supporter Care team, call +44 (0)1444 446 600. Open Mon to Sun, 8am-10pm
• Start tag: <div class="c-icon-card o-grid__m-1 o-grid__t-2 o-grid__d-3" data-mobile-scroll-card="">
• XPath: /html/body/main[1]/div[3]/div[1]/div[1]/div[1]/div[1]/div[1]
• Bounding box: x = 480, y = 1201, width = 300, height = 153
• Reported by ASLint

Take me there

Diagnoses

Here is how rule engines diagnose the heading structure illogical issue for HTML element 502 of the Sightsavers contact page.

1. Expected <code><h3 class="c-icon-block__heading">Call</h3></code> to be <code><h2></code>

   Rule engine: ASLint (eSSENTIAL Accessibility)

   Rule: headings_hierarchy