Kilotest: Diagnoses of z-index not zero violation by HTML element 222 on Salesforce Known Issues page

Basics

About the Salesforce Known Issues page

• URL: https://help.salesforce.com/s/issues
• Tested 7 days ago by job 54m on 2026-05-26 at 03:54

About HTML element 222

• Tag name: DIV
• Text: Live chat:オンラインのエンジニアはいません
• Start tag: <div class="embeddedServiceHelpButton helpWrapper helpButtonDisabled forceCommunityEmbeddedServiceHelpButton" data-aura-rendered-by="258:0" data-aura-class="forceCommunityEmbeddedServiceHelpButton">
• XPath: /html/body/div[4]/div[2]/div[4]/div[1]/div[1]/div[1]
• Bounding box: x = 0, y = 0, width = 0, height = 0

About the z-index not zero issue

• Why it matters: User cannot predict the effect of clicking
• Priority: lowest
• Related WCAG standard: 1.4

Diagnoses

Here is how tools diagnose the z-index not zero issue for HTML element 222 of the Salesforce Known Issues page.

1. z-index style property of the element is 999

   Tool: Testaro (CVS Health)

   Rule: zIndex