Kilotest: Diagnoses of visible label not in name violation by HTML element 588 on Northwest Natural Gas page

Basics

About the Northwest Natural Gas page

• URL: https://www.nwnatural.com/
• Tested 7 days ago by job wta on 2026-05-26 at 03:09

About HTML element 588

• Tag name: DIV
• Text: Services … Find a Contractor
• Start tag: <div controls="" class="GlobalHeader__secondary__navigation-item" tabindex="0" aria-labelledby="services" aria-expanded="false" role="button">
• XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[3]
• Bounding box: x = 683, y = 68, width = 113, height = 64

Take me there

About the visible label not in name issue

• Why it matters: User cannot get help choosing a form control to operate
• Priority: high
• Related WCAG standard: 2.5.3

Diagnoses

Here is how tools diagnose the visible label not in name issue for HTML element 588 of the Northwest Natural Gas page.

1. Elements must have their visible text as part of their accessible name; Text inside the element is not included in the accessible name

   Tool: Axe (Deque)

   Rule: label-content-name-mismatch

2. [failed] The test target doesn't have an accessible name.

   Tool: QualWeb (University of Lisbon)

   Rule: QW-ACT-R30