Kilotest: Diagnoses of section heading missing violation by HTML element 889 on Salesforce page

Basics

About the Salesforce page

• URL: https://www.salesforce.com/
• Tested 30 days ago by job mh2 on 2026-06-20 at 13:56

About HTML element 889

• Tag name: SECTION
• Text: CRM stands for customer relationship management. It’s a technology for managing all your company’s relationships and interactions with customers and potential customers. A CRM system helps you:• Organize contact information, leads, and customer service data• Automate tasks like logging calls and sending follow-up emails• Analyze data to understand customer behavior and business performanceA CRM, especially one powered by AI like Salesforce, is essential for growth because it gives you a single, 360-degree view of every customer, allowing you to build stronger, more profitable relationships at scale.
• Start tag: <section class="accordion__panel" role="region" aria-labelledby="accordion1763571667160_vrn-12" id="rel1763571667160_vrn-12">
• XPath: [not obtained]
• Bounding box: x = 0, y = 0, width = 0, height = 0

About the section heading missing issue

• Why it matters: User cannot understand the topic of a part of the document
• Priority: lowest
• Related WCAG standard: 1.3.1

Diagnoses

Here is how rule engines diagnose the section heading missing issue for HTML element 889 of the Salesforce page.

1. Section lacks heading. Consider using h2-h6 elements to add identifying headings to all sections, or else use a div element instead for any cases where no heading is needed.

   Tool: Html Checker API (World Wide Web Consortium)