Kilotest: Diagnoses of role assigned instead of implicit violation by HTML element 224 on Salesforce Known Issues page

Basics

About the Salesforce Known Issues page

• URL: https://help.salesforce.com/s/issues
• Tested 7 days ago by job 54m on 2026-05-26 at 03:54

About HTML element 224

• Tag name: SPAN
• Text: Live chat:オンラインのエンジニアはいません
• Start tag: <span role="presentation" aria-hidden="true" class="help x-small embeddedServiceIcon" data-aura-rendered-by="263:0" data-aura-class="embeddedServiceIcon">
• XPath: /html/body/div[4]/div[2]/div[4]/div[1]/div[1]/div[1]/button[1]/span[1]
• Bounding box: x = 0, y = 0, width = 0, height = 0

About the role assigned instead of implicit issue

• Why it matters: User may misunderstand the purpose of an item
• Priority: lowest
• Related WCAG standard: 4.1.2

Diagnoses

Here is how tools diagnose the role assigned instead of implicit issue for HTML element 224 of the Salesforce Known Issues page.

1. Explicit presentation role of the element is also an implicit HTML element role

   Tool: Testaro (CVS Health)

   Rule: role