Kilotest: Diagnoses of tab-opening link action unstated violation by HTML element 779 on Northwest Natural Gas page

Basics

About the Northwest Natural Gas page

• URL: https://www.nwnatural.com/
• Tested 7 days ago by job wta on 2026-05-26 at 03:09

About HTML element 779

• Tag name: A
• Text: See details
• Start tag: <a class="Button Button--borderless-blue Button--auto Button--borderless Button--link Button--arrow IconBlock__cta" href="/about-us/the-company/2026-customer-message" target="_blank">
• XPath: /html/body/div[2]/div[1]/div[2]/div[2]/div[1]/div[1]/div[2]/div[1]/div[1]/div[2]/div[1]/a[1]
• Bounding box: x = 468, y = 1053, width = 109, height = 29

Take me there

About the tab-opening link action unstated issue

• Why it matters: Following a link opens a new window, surprising a user
• Priority: high
• Related WCAG standard: 3.2.5

Diagnoses

Here is how tools diagnose the tab-opening link action unstated issue for HTML element 779 of the Northwest Natural Gas page.

1. <p>Readers can always choose to open a link a new window. When a link forces open a new window, it can be confusing and annoying, especially for assistive device users who may wonder why their browser's "back" button is suddenly disabled.</p> <p>There are two general exceptions:</p> <ul> <li>When the user is filling out a form, and opening a link in the same window would cause them to lose their work.</li> <li>When the user is clearly warned a link will open a new window.</li> </ul> <p><strong>To fix:</strong> set this link back its default target, or add a screen-reader accessible warning (text or an icon with alt text).</p>

   Tool: Editoria11y (Princeton University)

   Rule: linkNewWindow