Kilotest: Diagnoses of element focusability and operability conflict violation by HTML element 740 on Northwest Natural Gas page

Basics

About the Northwest Natural Gas page

• URL: https://www.nwnatural.com/
• Tested 7 days ago by job wta on 2026-05-26 at 03:09

About HTML element 740

• Tag name: DIV
• Text: Start, stop, transfer … Turn gas service on, off or move it to a new home.
• Start tag: <div id="task-card_9af96207ffe74caa8c956d4e4f7c0554" class="KeyTaskCards__card KeyTaskCards__card--default">
• XPath: /html/body/div[2]/div[1]/div[2]/div[1]/div[1]/div[2]/div[2]/div[1]
• Bounding box: x = 1286, y = 683, width = 259, height = 164

Take me there

About the element focusability and operability conflict issue

• Why it matters: Keyboard-only user cannot operate an item
• Priority: high
• Related WCAG standard: 2.1.1

Diagnoses

Here is how tools diagnose the element focusability and operability conflict issue for HTML element 740 of the Northwest Natural Gas page.

1. Element is operable (pointer cursor) but not Tab-focusable

   Tool: Testaro (CVS Health)

   Rule: focAndOp