Kilotest: Diagnoses of text contrast not testable violation by HTML element 565 on Northwest Natural Gas page

Basics

About the Northwest Natural Gas page

• URL: https://www.nwnatural.com/
• Tested 7 days ago by job wta on 2026-05-26 at 03:09

About HTML element 565

• Tag name: A
• Text: Manage Billing Options
• Start tag: <a href="https://www.nwnatural.com/account/manage-billing-options" tabindex="-1" aria-label="Manage Billing Options">
• XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[1]/div[2]/ul[1]/li[6]/a[1]
• Bounding box: x = 370, y = 286, width = 231, height = 28

Take me there

About the text contrast not testable issue

• Why it matters: Text may be difficult to read
• Priority: lowest
• Related WCAG standard: 1.4.3

Diagnoses

Here is how tools diagnose the text contrast not testable issue for HTML element 565 of the Northwest Natural Gas page.

1. This element is absolutely positioned and the background color can not be determined. Ensure the contrast ratio between the text and all covered parts of the background are at least 7:1.

   Tool: HTML CodeSniffer (Squiz Labs)

   Rule: W-WCAG2AAA.Principle1.Guideline1_4.1_4_6.G17.Abs