Kilotest: Diagnoses of complementary not named violation by HTML element 764 on Northwest Natural Gas page

Basics

About the Northwest Natural Gas page

• URL: https://www.nwnatural.com/
• Tested 7 days ago by job wta on 2026-05-26 at 03:09

About HTML element 764

• Tag name: DIV
• Text: Customer Resources … See options
• Start tag: <div role="complementary" class="CustomerResources__body">
• XPath: /html/body/div[2]/div[1]/div[2]/div[2]/div[1]
• Bounding box: x = 375, y = 908, width = 810, height = 896

Take me there

About the complementary not named issue

• Why it matters: User cannot get help on how some of the document is organized
• Priority: lowest
• Related WCAG standard: 1.3.6

Diagnoses

Here is how tools diagnose the complementary not named issue for HTML element 764 of the Northwest Natural Gas page.

1. Element with "complementary" role does not have a label

   Tool: Accessibility Checker (IBM)

   Rule: aria_complementary_labelled