Kilotest: Diagnoses of button not named violation by HTML element 550 on Northwest Natural Gas page

Basics

About the Northwest Natural Gas page

• URL: https://www.nwnatural.com/
• Tested 7 days ago by job wta on 2026-05-26 at 03:09

About HTML element 550

• Tag name: DIV
• Text: Account & Billing … Bill Discount Program
• Start tag: <div controls="" class="GlobalHeader__secondary__navigation-item" tabindex="0" aria-labelledby="account-&amp;-billing" aria-expanded="false" role="button">
• XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/nav[1]/div[1]
• Bounding box: x = 360, y = 68, width = 174, height = 64

Take me there

About the button not named issue

• Why it matters: User cannot get help explaining a button
• Priority: highest
• Related WCAG standard: 4.1.2

Diagnoses

Here is how tools diagnose the button not named issue for HTML element 550 of the Northwest Natural Gas page.

1. [failed] The test target doesn't have an accessible name, or it's empty ('').

   Tool: QualWeb (University of Lisbon)

   Rule: QW-ACT-R11