Kilotest: Diagnoses of button name not visible violation by HTML element 640 on Northwest Natural Gas page

Basics

About the Northwest Natural Gas page

• URL: https://www.nwnatural.com/
• Tested 7 days ago by job wta on 2026-05-26 at 03:09

About HTML element 640

• Tag name: DIV
• Text: Contact Us
• Start tag: <div class="GlobalHeader__secondary__ctas">
• XPath: /html/body/div[2]/div[1]/div[1]/div[1]/div[2]/div[1]/div[2]
• Bounding box: x = 1060, y = 76, width = 500, height = 48

About the button name not visible issue

• Why it matters: User cannot get help explaining a button
• Priority: lowest
• Related WCAG standard: 4.1.2

Diagnoses

Here is how tools diagnose the button name not visible issue for HTML element 640 of the Northwest Natural Gas page.

1. The button content has only whitespaces. Having only defined an attribute aria-label="Toggle Sitewide Search" is not sufficient and it is recommended to have the content instead, e.g. at least visually hidden, but exposed to assisitve technologies. Some users are disabling styles for better readability, and also description from attribute is not available for automatic translators.

   Tool: ASLint (eSSENTIAL Accessibility)

   Rule: empty_button_description